Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

  • Our loans
  • How it works
  • Our customers
  • About us
  • Help
  • Useful contact numbers

    New customers

    All loans for first-time applicants are processed online. You can make an application online on the website or download the Oakam app via the Apple or Google Play store.

    Existing customers

    Call 02039 111 777

    Then press 2 if you’re an existing customer.

    If you need us to call you back, please just ask.

    Opening hours

    Our contact center is open Monday to Friday between 8:00 am and 7:00 pm and on Saturdays between 9:00 am and 6:00 pm.

    Bank holiday hours

    Our contact centre is open Monday to Saturday between 10:00 am and 4:00 pm.

    Free and independent services

    If you are experiencing financial difficulty we will do our very best to help you, but you may also want to contact organisations offering free debt advice. Find a useful list of organisations that provide support here.